.

9/17/2007

KB929729 Windows Update Failure - An Easy FIX

OK, it's Microsoft Windows Update "Fun Time" again! KB929729 Security Update for .NET 1.1 shows up in Windows Update and guess what? It never goes away. It's like it's going to be there wanting to get reinstalled like FOREVER.


The 1.1 service pack was an optional update that many users did not install, so the latest security update is doomed to fail. The security update did not search for the right version prior to installation so either you got a installation failure message or it "updated sucessfully" only to reappear as a needed update a few minutes later. If you are unfortunate enough to have .Net Framework version 2 or 3 without updating your service pack for version 1 your headaches just got worse, because the official "FIX" for this involves uninstalling ALL versions of .NET Framework and is quite painful. Fortunately for many the shorter "Fix" I detail here should work. NOTE: This is for Windows VISTA ONLY.

1) Instead of using Windows Update, download the KB929729 package from here:
http://www.microsoft.com/downloads/details.aspx?FamilyId=7EEA368D-7B82-4583-8537-30351718A4E9&displaylang=enhttp://www.microsoft.com/downloads/details.aspx?FamilyId=281FB2CD-C715-4F05-A01F-0455D2D9EBFB&displaylang=en
Do not install yet.

2) Run cleanup tool:
http://astebner.sts.winisp.net/Tools/dotnetfx_cleanup_tool.zip

and select remove (cleanup) .NET Framework 1.1 from the dropdown list.

3) Download the .Net framework 1.1 redistributable package from here
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3

and install it.

4) Download the .Net Framework 1.1 Service Pack 1
https://www.microsoft.com/downloads/details.aspx?familyid=A8F5654F-088E-40B2-BBDB-A83353618B38&displaylang=en
and install it.

5) Finally, launch the KB929729 installer and it will work:


Labels: , ,

77 Comments:

Blogger Jamshed said...

Hello Peter,

I am sorry to hear about your problems installing this update (KB929729). I work on the team that released this update. Based on your limited description of the problem in your post we have tried to reproduce the issue but we could not reproduce this internally.

Would you be willing to work with us in trying to identify the root cause for your issue and find a solution ? If yes, feel free to write to me directly at : jamshed _dot_ damkewala _at_ microsoft _dot_ com.

Regards,
Jamshed

Security Program Manager, DevDiv
Microsoft Corp.

7:48 PM  
Anonymous Anonymous said...

Hello Peter,

Many thanks for your advice on solving this annoying problem. If only microsofts knowledge base was this straightforward!

Dan Parfitt

12:17 PM  
Anonymous Anonymous said...

Peter,
Thanks, finally after months of failed attempts, kb929729 has successfully installed!
Thanks,
Steve

9:07 PM  
Blogger Ryan said...

Didnt work for me. I did everything you said, and on step 3 when I installed that it had a dialog box come up saying "Microsoft .NET Framework Failed. If this problem continues, contact Product Supposrt"...I really do hate Vista

10:53 PM  
Anonymous Anonymous said...

Thanks so much Peter,
Vital information like this is the essence of the internet.

10:20 PM  
Anonymous Jerry said...

Peter - thanks so much for providing this fix. I have been getting the dreaded "Install Updates and Shutdown" message for months. It is fixed now.

10:13 PM  
Anonymous Anonymous said...

THANKS for the KB929729 Fix!

6:57 PM  
Anonymous Anonymous said...

Hi,

Here's another person owing you a drink. This has annoyed me for months! Now I've got only two more error messages left to sort out on starting up my beloved Vista ...

Funnily enough, the last step you gave, running the installer, failed every time, but still, it seems to be installed now. I am glad there are people like you who actually understand what is going on. Thanks again.

9:29 AM  
Blogger Peter Bromberg said...

You are most welcome. Glad to be of help.

10:34 AM  
Anonymous Ian Simms said...

You. sir, are a golden god.

I too have been trying to fix this issue with Vista since I made the mistake of upgrading two months ago. MS Knowledge BAse was useless, as many of the other sites I found with a "solution". Yours worked perfectly!

Now I can start working on the 6 remaining Vista issues that I still have. Oh, make that 7 issues. As of this morning, Neither of my CD drives are working any more, despite them showing up fine in Device Manager.

But, hey, maybe Microsoft will release another update that wont install to fix these issues too!

7:49 AM  
Blogger Peter Bromberg said...

Thanks for the compliment Ian, but really all I am is this:
1) I have a problem and try to find a solution;
2) If it seems like others might have the same problem, I believe it is a matter of courtesy and duty to post it along with the correct title and keywords so others can find it.

4:14 PM  
Anonymous Barbara said...

"Golden god" - yep, that sums up my feelings about you right now. I've been trying to fix this update problem off and on for months - following MS instructions first of all, then other wild-goose chases. Your solution has worked like a dream - only took ten minutes or so too. Thank you a million times!

8:45 AM  
Blogger John said...

Thanks Peter!
I had a prob with .NET 1.1 cleanup on first try. 2nd try was successful. Rest of procedure went smoothly.
Thanks again,
John

9:30 PM  
Anonymous Anonymous said...

Thanks a lot! Like everyone else, I've been having this problem for months, and literally felt like flinging my laptop across the room :). Many, many thanks, once again!

7:53 AM  
Anonymous Anonymous said...

Many thanks, it was exactly the issue here and the steps solved it without a problem.

Sirik

11:39 AM  
Anonymous Anonymous said...

Thanks for this--worked a treat!

5:22 PM  
Anonymous Steve said...

Another satisfied customer.... It has been bugging me to install it since the patch appeared and failing every time.

4:25 AM  
Anonymous Yooper said...

Thank you so much for fixing this! What a trial this Vista has been for me. I THINK that this is the last recurring problem and I'm very grateful to you for fixing it. Too bad MS couldn't get that done. I owe you one!

3:16 PM  
Anonymous Anonymous said...

Peter, you are a star. Your fix path worked like a dream I can wait for the next .NET saga! ;-)

7:51 PM  
Anonymous ethanz said...

Great tip. A tweak at step 2: look at the log & ensure cleanup worked -- if not, run it again. (I had to run cleanup 2x, but then it worked.)

2:33 PM  
Blogger Peter said...

Agree with: ethanz said...

Great tip. A tweak at step 2: look at the log & ensure cleanup worked -- if not, run it again. (I had to run cleanup 2x, but then it worked.)

But the bottom line is that this procedure worked. THANK YOU!!

9:25 PM  
Anonymous Anonymous said...

Hi Peter,

I just followed your steps above and it worked for me as well. Thank you very much.

1:59 PM  
Anonymous Dave said...

Thanks for the fix. Your instructions were easy to follow and this annoying problem is finally resolved on my machine. Microsoft should be PAYING you for the service your providing here.

1:49 PM  
Anonymous raven13 said...

Peter,

as like everyone else, i just wanted to thank you for this blog. again, as like many others, i couldnt complete the last step you included but i havent had that pesky windows update bother me since i followed your steps.

thanks
aaron

4:19 PM  
Anonymous Sian said...

You are my god now.

I've been fighting this thing for about 2 years, and finally I find your blarg. KB929729 finally installed.

6:49 AM  
Anonymous Halfwit said...

perfect. thanks for your posting. could not have fixed it without your blog. John

2:16 PM  
Anonymous Anonymous said...

Peter,

Amazing! It's works! Thanks for the save!

Thanks,
David

7:13 PM  
Anonymous Anonymous said...

Thank you for sharing. I installed Vista during the holidays and I can now say it is finally complete (until sp1 is available).

Thanks again!

9:50 PM  
Anonymous Anonymous said...

Hello Peter,
Like everyone else I am very grateful for your help on this one - this patch has been frustrating me for ages. Worked like a dream (my wife was surprised by my squeal of dealight !!) - I did have to do the cleanup twice. Why can't Microsoft give plain English help like yours.
Cheers,
Ken

6:15 AM  
Blogger Joel said...

Wonderful, simple, clean. Thank you. This may not be the essence of the internet, but it is the precious metal!

9:39 AM  
Blogger Jason said...

Thanks for posting this fix. This was sitting on my mother's laptop for goodness knows how long and it was driving her bonkers until she finally told me about it.

12:02 AM  
Anonymous Anonymous said...

Peter,

Thank you very much for this fix. It has been driving me crazy.

Again thanks

Terri

10:00 PM  
Anonymous Anonymous said...

Peter,

Thanks very much for this fix. This has been driving me crazy, but no longer!

tk

10:01 PM  
Anonymous geop said...

I wasted an entire Saturday afternoon with MSFT and HP both online and on phone. Finally found you Blog on Google and everything worked smoothly. I can't thnk you enough.

geop

6:55 PM  
Anonymous Anonymous said...

Thank you sooooooo much!!!! =D
Your directions fixed the problem!!!

7:40 PM  
Anonymous Anonymous said...

Thank you so much! Ever since I installed Vista, I have had this problem. I can finally have control of my computer again--free from KB929729!!!!!! Thanks!

8:20 AM  
Anonymous Anonymous said...

Been fussing with thiss for a while. Glad I came across your Blog. Couldn't find any info on Microsoft's sites. Anyway did what you said. The cleaner worked on the first try. Was getting nervous because I didn't set a restore point. But it worked!!! Thanks,

10:28 AM  
Anonymous Anonymous said...

Hi Peter
THANK YOU! The only difference I noticed from your directions was that your step 5 (launching the KB929729 installer) didn't work for me. Nothing happened. So I simply went to Windows Update and THIS TIME it successfully updated.
Thanks again.

4:10 PM  
Anonymous Anonymous said...

Solved at last following days of head scratching and frustration.
You are a star Peter - many thanks

6:22 AM  
Blogger Kris H said...

Thank you, thank you, thank you!!!!! Finally a fix. I have been going nuts for two months - since buying computer - to fix this annoying situation. You finally had a simple fix that I couldn't find anywhere else. Like another said, the last step didn't work for me, but I when I went to windows update, it worked!!!!

10:30 AM  
Anonymous Anonymous said...

This worked great... Thanks alot!!

1:16 PM  
Anonymous vandanndoom said...

i love you

6:49 PM  
Anonymous Anonymous said...

Thank you very much for helping me get rid of that annoying problem.

12:21 PM  
Blogger Karel said...

Hello Peter,

Thank the gods I arrived at your blog. After searching hte web for 3 days, I finally got rid of my problem. Your wording is simple and str8 to the point. TYVM!

Karel

12:45 AM  
Blogger TheHunter said...

I would just like to add that before installing .NET framework 1.1 I encountered the problem explained here

http://blogs.msdn.com/astebner/archive/2005/07/24/442747.aspx

That in combination with these steps worked perfectly.

6:22 PM  
Anonymous Mark said...

Hello Peter,

Your instructions worked perfectly. Thanks.

12:06 AM  
Anonymous Anonymous said...

That was totally awesome how that worked.... months of watching the failures again and again, and not finding help. Thank you.

Now I seem to be stuck on KB936181 saying the install was succesful, but then keeps wanting to intall again and again.

Any posts on that....

3:59 PM  
Anonymous Anonymous said...

Thank you!

4:57 PM  
Anonymous Anonymous said...

I'm going to miss the error messages in Update History. BTW: CleanUp tool failed for me first time but I reran as admin and it did the trick.

Thanks

7:35 PM  
Anonymous Anonymous said...

Peter,
I wish to add my thanks to all the others for providing a solution to what was becoming an irritation.

Regards
Bob

7:27 AM  
Anonymous Anonymous said...

Hi Peter,

Many thanks for your help. Easy instructions that fixed the problem. Great job!

FJ

11:32 AM  
Anonymous Anonymous said...

Thanks for this fix, I'm running it now - hopefully it will work, but I just wanted to offer this small piece of information...

For those of you who get a message saying the cleanup of .NET Framework 1.1 failed, try right-clicking the .EXE and choosing "Run as Administrator" - once I did that it worked for me.

1:55 PM  
Anonymous Anonymous said...

Thank you, Peter! Worked like a champ! Blessings from the "left" coast...

4:45 AM  
Anonymous dave said...

I too send my thanks for your assistance. As several noted I had to execute step 2 twice to get it to work...perhaps because windows was trying to install the update as I was applying your fix. Might be a good idea to wait/kill windows update while trying to apply this fix :0

3:52 PM  
Anonymous Cory said...

Thank you greatly for this post. I had been searching the net for MONTHS trying a variety of supposed "fixes" for this problem. This cleared everything up and was very easy to walkthrough. Thanks again.

10:04 AM  
Anonymous Anonymous said...

Peter

After about a year of dealing with the miserable update (KB929729) not installing, your remedy was the only one that was coherent and actually worked. The Microsoft support staff never responded to my many iquiries. That's really bad customer support, just to be polite about.

Thank you,

Frank

7:46 PM  
Anonymous Anonymous said...

thank you for keeping me out of the mental house

9:51 PM  
Anonymous Anonymous said...

Thanks Peter, nice to have solutions on the net, not only requests for answers ...

7:26 AM  
Anonymous Anonymous said...

Thanks Peter, nice to have solutions on the net, not only requests for answers ...

7:28 AM  
Anonymous Anonymous said...

Thanks Peter!
Like everyone else, this update has been haunting me for months. Your solution worked perfectly (although the first clean up attempt failed, the second try did the trick)!

10:50 AM  
Anonymous Anonymous said...

Peter,

Thank you so much - been looking for a fix since 6 November 2008 when I took the 'plunge' to install Vista Ultimate!

I've tried Microsoft but to no avail! Thanks again!

Steve

3:55 PM  
Blogger SnowScorpio said...

Hi Peter,
For my case, when I tried to install the SP1.1, there is an error "SL1265.tmp is not working", hence everything after that failed. Just wonder whether it's OK to uninstall Framework 1.1 totally and go ahead with Framework 2.0? (I did that before on XP, now for Vista not sure...)

9:42 PM  
Anonymous Anonymous said...

Unfortunately your promising solution was not successful for me. At point 4. (installing first service pack) I got a message:
slbd94.tmp has stopped
details:
Leírás:
Stopped working

Probléma-aláírás:
Problémaesemény neve: CLR20r3
Probléma-aláírás: 01: slbd94.tmp
Probléma-aláírás: 02: 0.0.0.0
Probléma-aláírás: 03: 412555ea
Probléma-aláírás: 04: mscorlib
Probléma-aláírás: 05: 2.0.0.0
Probléma-aláírás: 06: 47577b16
Probléma-aláírás: 07: f44
Probléma-aláírás: 08: 7
Probléma-aláírás: 09: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
Operációs rendszer verziója: 6.0.6001.2.1.0.256.6
Területibeállítás-azonosító: 1038

Olvassa el adatvédelmi nyilatkozatunkat:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x040e

(It's a Hungarian version of Vista)

2:12 PM  
Anonymous Anonymous said...

Thank you! Thank you! Thank you!

10:26 PM  
Anonymous Anonymous said...

Hi Peter,
I have followed your instructions but at step 4 the installation fails with an unknown error: Code E0434F4D. Any solution?

Regards,
Jonas

5:46 AM  
Anonymous Anonymous said...

Yeah! It worked. It is amazing how many incorrect supposed fixes there are on the web. I have tried several over the months and finally resigned myself to live with the dreaded windows update error. Finally, somebody that knows what they are doing!

1:15 PM  
Blogger Michael said...

Peter,

Thank you for taking the time to figure out how to fix the issue. Good work.

Mike K.

10:37 PM  
Anonymous james allen said...

hi pete

yes me too, very much obliged for the links and advice for this NET.framework madness!

so follwoed all you detailed instructions and then restart to finally install KB929729

well all SEEMs well except that when my desktop appears all i can see is the mouse arrow on a black background :-(. i wait for at least 20-30 mins and then my desktop appears

although i used rollback rx to create a restore point before removing net 1.1 i am loathe to use rollback rx as it might leave me back to square one

please advise

4:07 AM  
Anonymous Anonymous said...

Thank you Peter and Jamshed... Thanks to you I found I will buy a MAC nex time.. windows sucks!

5:40 PM  
Anonymous mmm said...

Problem fixed as per Peter's instructions - however, step 2 cleanup tool download is at this address:

http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip

Note: all steps run as Administrator

8:58 PM  
Anonymous Anonymous said...

Peter, Your fix worked. Many thanks. Having read your explanation as to why it happened, I have disabled automatic updates from MSFT. Thanks again for sharing this.

3:22 PM  
Anonymous Anonymous said...

Peter,
Not sure if you will read this comment to this old post.
It didn't really work, unfortunately. Step 4 failed (like the other commenters). I looked elsewhere to make this step succesful. I had to slipstream SP1 into Framework 1.1. It worked. But then the original problem came back again: reinstalling this kb929729. I couldn't find any other solution on the web. Hope you can help me. I am using Vista Business.

Patrick

1:33 PM  
Blogger Terrence said...

For some reason I can't seem to access the link:
http://astebner.sts.winisp.net/Tools/dotnetfx_cleanup_tool.zip

Any other way I cna get this cleanup tool?

- T

4:35 PM  
Blogger Peter Bromberg said...

Don't know why the link isn't working. you could try searching for it, maybe they have changed it.

4:40 PM  
Blogger Phillip said...

You sir, are one of those people that reaffirms ones faith in other people.

Epic Win.

2:14 PM  
Blogger Tom said...

I found step1 stuff here: http://www.4shared.com/file/61023921/13771553/dotnetfx_cleanup_tool.html

everything else worked a treat! pete, you're golden!

6:28 PM  
Anonymous Anonymous said...

uninstall site is gone so now what?

1:44 AM  

Post a Comment

Links to this post:

Create a Link

<< Home